PRIVACY OR COOKIES
Welcome to www.sustainacook.com (hereinafter referred to as the “Website”). We value your privacy and are committed to protecting your personal information. Please read the following Privacy Policy and Cookie Terms carefully to understand how we collect, use and protect your information.
- Information Collection
When you visit our website, we may collect the following types of information:
●Personal Information: including your name, email address, contact information and shipping address, etc., usually provided when you register, place an order or contact us.
●Non-Personal Information: including browser type, device information, IP address and access time, etc. This information helps us analyze the use of the website and improve the user experience. - Information Use
The information we collect will be used for the following purposes:
●Processing and managing your orders.
●Providing customer support and responding to your inquiries.
●Improving our products and services and making adjustments based on your feedback.
●Sending order-related information and important notifications.
●Sending marketing emails and promotional information, if you agree to receive these messages. - Cookie Use
This website uses “Cookies” to enhance your user experience. Cookies are small text files stored on your device that record and track your visit. With cookies, we can:
● Remember your preferences and shopping cart contents.
● Analyze website traffic and improve website functionality.
● Provide personalized content and advertising.
You can disable cookies through your browser settings, but please note that this may affect your experience using this website. - Information Protection
We take appropriate technical and administrative measures to protect your personal information from unauthorized access, use or disclosure. We review our information security policy regularly to ensure the security of your data. - Information Sharing
We will not sell or rent your personal information to third parties. We may share information with trusted service providers to provide the required services (such as payment processing and logistics services). These service providers only use your information to the extent necessary to provide the service and are committed to keeping it secure. - Your Rights
You have the right to review, correct or delete the personal information we hold about you. If you wish to exercise these rights, please contact us as follows:
●Email: pebblen@sustainacook.com - Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect our business practices or legal requirements. We will post the updated version on the website and recommend that you check it regularly for the latest information.
Thank you for choosing www.sustainacook.com and trusting us to protect your privacy. If you have any questions or comments about this Privacy Policy, please feel free to contact us.
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